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Inclusivity: Notes and quotes from a killer conference

Last week I was at the 99U Conference in New York City, which is about making ideas happen. We all know that conferences often fail to bring it, which then brings out the cynic in me or worse, a...

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How can we help you be more awesome? More thoughts from 99u

Last week I was at the 99U Conference in New York City, which is about making ideas happen. Here, I reflect on my favorite philosophy, distilled by 99u speaker and brilliant maker Jane ni...

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Making something better is an act of compassion

One key recurring theme I got out of the 99U Conference in New York City was people. In short, you need to put them at the center; listen to them and make them feel good. Indeed, we acknowledge our...

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UVA Library communications director Charlotte Morford on the value of being...

The internet introduced me to Charlotte Morford via a design blog. One of my first charges after I arrived at the library was to put together the annual publication. In my research, I discovered the...

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Strategically leveraging new social media for libraries: Entering with intent

By now, thankfully, there is a lot of information out there about how to use social media. Check out what Andy Burkhardt has to say in Getting Started With Social Media For Your Library and what Nancy...

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A new role in academic libraries: communications and public programs

I am responsible for communications and public programs at an academic library, and my librarian friends say this is an unusual position. I’m glad to be one of the first, but I hope I’m not alone in...

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What I learned at d.school

This summer (yes, I’m just writing about it now) I attended An Introduction to Design Thinking at Stanford’s d.school. I’m not new to design thinking, but to be a good design thinker, you have to...

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Telling the library’s story, for real

I love stories! We all do. Which is why I’m bummed that story is becoming just another way to say market, advertise and brand. These three things are important in communications, and stories are a part...

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Where public education meets private funding: Reflections on SXSWedu

I loved attending SXSWedu 2014. It was well organized, and the different topic tracks were up my alley: design thinking, achievement gap, technology and many more. But perhaps most importantly, there...

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Named one of 50 influential Movers and Shakers

Last month Library Journal announced their annual cohort of Movers and Shakers, and I was super excited to be among the group of 50 people selected from more than 225 nominations received from...

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